Read below regarding any questions you may have for me regarding any of your photos. If your question is not answered below please don't hesitate to contact me via my contact page and I will aim to get back to you within one working day.
Photo restoration is the digital process of restoring a damaged old photo. The original photo is digitalised at a high resolution, preferably scanned at 300dpi, which then allows any damage to be repaired whilst not affecting the original. Restoring an old photo ensures those moments can be shared for years to come. [More Info]
The short answer is, I don't know until I see the photo. The majority of photos can be restorated yes but if alot of the key details are not there such as eyes or faces it is unlikey your photo can be restorated. Always remember once the details are lost they can only be recreated through manipulation. [More Info]
As every photo and restoration is unique I will need to assess your photo in order to determine the cost involved to restore or/and colour it. The price is largely based on the amount of time it will take me to complete and complexity of the project, including the extent of damage, the size and the quality of the original photo. [More Info]
No not at all. The restoration service is a digital service. Your original photo will be returned to you as it was as soon as a digital copy has been made. If you can provide a digital copy yourself the photo need not leave you possession. [More Info]
This is something I just do not have a ability or knowledge to do, nor do I even know if it can be done. Any restoration that I do I can provide high quality photo prints by request.
Yes, almost any Black and White photo can be coloured. However the better the quaility of the digital copy the better the results.
At least some photo restortion is normally required before colouring a photo. If the work required is minor I will reflect a discount of this in the total price of the colouring.
Yes, when you contact me I will provide you with my address. When you send your photo I highly recommend you protect it using card that with will stop it been bent or creased or any other means you see fit. Also to avoid the very small chance of it getting lost I recommend using Royal Mail Signed for© 1st Class delivery service.
I would love to say 100% yes, however there are forces that are beyond yours or my control when sending by mail so any photo sent to me is at your own risk. Whilst the photo is in my possession I take the upmost care towards its protection.
Absolutely. Any photo I have sent to me will be returned using Royal Mail Signed for© 1st Class delivery service unless instructed by you not to. Whether or not you go ahead with the project the return postage will be charged to you.
This is not my fulltime job and work from home when doing these projects and do not have regular hours due to the nature of my main job. I will be seeking out alternitive options as a drop in service in the Hartlepool and Durham area in the future if the demand requires it.
ANSWER COMMING SOON.
This is not my fulltime job, however I aim to have any restoration proof back to you within 5 working days per photo from agreeing a price and receiving the high quailty digital copy of your photo. During times of hight demand time scales may take longer and I will advise of this at the time of quotation.
I encourage this and want you to be happy with the finished project. On compleation of the restoration/colouring I will email a low resolution watermaked digital proof for you to validate and request any changes to. If you are happy with the result, I will then send you an invoice and payment instructions. The only excestion to this is for projects quoted in excess of pound;100 in which a 25% depoist will be required up front.
I will work hard with you to meet your expectations and try to fix any issues until you are happy. If I am unable to meet them expectations you will not be charged for the work. If this becomes the case you will only be charged for the cost of returning any original material to you that I may have.I do reserve the right to refuse a project if I feel that I will be unable to achieve a satisfactory result. This is in the best interest of yourself and I.
I accept secure online payments via PayPal (credit/debit card) or by bank transfer. You can pay using a credit or debit card via the PayPal secure payment platform. PayPal is one of the world's leading and most secure online payment platforms and is very simple to use. Just click the link in the invoice e-mail you received from me and follow the instructions. You do not need a PayPal account to use the service. If you bank online, you may wish to pay by bank transfer. Bank details are available on request. Your order will be processed once the transfer has been completed and funds cleared.
ANSWER COMMING SOON.